Welcome to Crumpetsandcoffee.com, a property of Crumpets&Coffee Limited, a U.K. company offering at-home/work premium snack delivery services. This document constitutes a legally-binding agreement (“Agreement”) governing the terms of providing you with our service. Throughout this document, the words “Crumpetsandcoffee.com,” “Crumpets&Coffee Limited,” “us,” “we,” and “our,” refer to us, Crumpets&Coffee Limited, our website, Crumpetsandcoffee.com, or our service, Crumpets & Coffee, as is appropriate in the context of the use of the words. Likewise, the words “you” and “your” refer to you, the person who is being presented with this document for your agreement.
Our refunds policy
If we’re providing a refund: because you have cancelled your order or wish to return your order within the 7-day cooling-off period, we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. In this case, we will refund the price of the order in full. We will not be liable for any extra delivery charges that are incurred when you are returning an unwanted product. We will refund all delivery charges if the product is wrongfully sold, or faulty in any way. For any other reason at our discretion we will notify you of such refund via email within a reasonable period of time. We’ll usually process the refund due to you as soon as we can. We’ll also usually refund any money received from you using the same method originally used by you to pay for your purchase.
2. Description of Service
Crumpets&Coffee is a premium snack box service that sends a variety of Food stuffs and beverages through the postal service direct to your office it home.
3. Information Supplied
When using our website, you will provide your name, e-mail address, mailing address, and payment information.
In addition to providing us with the above information about yourself, you hereby attest that your age is at least eighteen years old to sign up for our service, or, if a higher age of contractual capacity exists in your jurisdiction, then you are at least however old that age is.
As a food product, our food and beverages may contain traces of products to which you are allergic. You agree that we are not liable for any adverse reaction that you may have to our products.
You agree not to copy, distribute, display, disseminate, or otherwise reproduce any of the information on our website, or our website itself, without our prior written permission. This includes, but is not limited to, a prohibition on aggregating product information from our site to be posted elsewhere.
6. Copyright Infringement
We take copyright infringement very seriously. If you believe that your copyright has been infringed, please send us a message which contains:
- Your name - The name of the party whose copyright has been infringed, if different from your name - The name and description of the work that is being infringed - The location on our website of the infringing copy - A statement that you have a good faith belief that use of the copyrighted work described above is not authorised by the copyright owner (or by a third party who is legally entitled to do so on behalf of the copyright owner) and is not otherwise permitted by law. - A statement that you swear, under penalty of perjury, that the information contained in this notification is accurate and that you are the copyright owner or have an exclusive right in law to bring infringement proceedings with respect to its use.
You must sign this notification and send it to our Copyright Agent at:
145 - 157 St John Street,
7. Representations & Warranties
WE MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE MERCHANTABILITY OF OUR GOODS OR SERVICES OR FITNESS FOR ANY PARTICULAR PURPOSE. YOU AGREE THAT YOU ARE RELEASING US FROM ANY LIABILITY THAT WE MAY OTHERWISE HAVE TO YOU IN RELATION TO OR ARISING FROM THIS AGREEMENT OR OUR PRODUCTS, FOR REASONS INCLUDING, BUT NOT LIMITED TO, FAILURE OF OUR SERVICE, NEGLIGENCE, OR ANY OTHER TORT. TO THE EXTENT THAT APPLICABLE LAW RESTRICTS THIS RELEASE OF LIABILITY, YOU AGREE THAT WE ARE ONLY LIABLE TO YOU FOR THE MINIMUM AMOUNT OF DAMAGES THAT THE LAW RESTRICTS OUR LIABILITY TO, IF SUCH A MINIMUM EXISTS. YOU AGREE THAT WE ARE NOT RESPONSIBLE IN ANY WAY FOR OFFERS MADE BY THIRD PARTIES THROUGH OUR WEBSITE.
WE ARE NOT LIABLE FOR ANY FAILURE OF OUR SERVICE, INCLUDING ANY FAILURES OR DISRUPTIONS, SCHEDULED OR UNSCHEDULED, INTENTIONAL OR UNINTENTIONAL, ON OUR WEBSITE WHICH PREVENT ACCESS TO OUR WEBSITE TEMPORARILY OR PERMANENTLY.
THE PROVISION OF OUR SERVICE TO YOU IS CONTINGENT ON YOUR AGREEMENT WITH THIS AND ALL OTHER SECTIONS OF THIS AGREEMENT.
NOTHING IN THE PROVISIONS OF THIS “REPRESENTATIONS & WARRANTIES” SECTION SHALL BE CONSTRUED TO LIMIT THE GENERALITY OF THE FIRST PARAGRAPH OF THIS SECTION.
You agree to indemnify and hold us harmless for any claims by you or any third party which may arise from or relate to this Agreement or the provision of our service to you, including any damages caused by your use of our website or acceptance of the offers contained on it. You also agree that you have a duty to defend us against such claims and we may require you to pay for an attorney(s) of our choice in such cases. You agree that this indemnity extends to requiring you to pay for our reasonable attorneys’ fees, court costs, and disbursements. In the event of a claim such as one described in this paragraph, we may elect to settle with the party/parties making the claim, and you shall be liable for the damages as though we had proceeded with a trial.
9. Choice of Law
This Agreement shall be governed by the law of England & Wales. The offer and acceptance of this contract is deemed to have occurred in the City of London, England.
10. Forum of Dispute
In order to reduce the complexity and costs of disputes, you agree that any dispute that you may bring arising from or relating to this Agreement will be heard solely by the United Kingdom’s Money Claim Online service (https://www.moneyclaim.gov.uk) and, notwithstanding the fact that you might otherwise claim a larger sum of damages, will be limited to the amount of damages over which the Money Claim Online service has jurisdiction.
If you bring a dispute in a manner other than in accordance with this section, you agree that we may move to have it dismissed, and that you will be responsible for our reasonable attorneys’ fees, court costs, and disbursements in doing so.
You agree that all matters relating to attorneys’ fees, court costs, disbursements, and other fees arising from a properly-brought dispute will be awarded according to the rules of the United Kingdom court in which it is brought.
11. Force Majeure
You agree that we are not responsible to you for anything that we may otherwise be responsible for, if it is the result of events beyond our control, including, but not limited to, acts of God, war, insurrection, riots, terrorism, crime, labor shortages (including lawful and unlawful strikes), embargoes, postal disruption, communication disruption, failure or shortage of infrastructure, shortage of materials, or any other event beyond our control.
In the event that a provision of this Agreement is found to be unlawful, conflicting with another provision of the Agreement, or otherwise unenforceable, the Agreement will remain in force as though it had been entered into without that unenforceable provision being included in it.
If two or more provisions of this Agreement are deemed to conflict with each other’s operation, Crumpets&Coffee shall have the sole right to elect which provision remains in force.
You may not assign your rights and/or obligations under this Agreement to any other party without our prior written consent. We may assign our rights and/or obligations under this Agreement to any other party at our discretion.
We may amend this Agreement from time to time. When we amend this Agreement, we will update this page and indicate the date that it was last modified. You may refuse to agree to the amendments, but if you do, you must immediately cease using our website and our service. You must visit this page each time you come to our website and read and agree to it if the date it was last modified is more recent than the last time you agreed to the Agreement.
We do not store credit card details nor do we share customer details with any 3rd parties